I have the Fios service. I'm paying for their 50/25 service, but I am only reallizing 5.85 download, and 5.74 upload speeds? I know that speeds can vary based on the time of day. I receive the same speed at 2 AM. I have also noticed that on ocassion, my On Demand TV shows are pixalated with no sound. This happened just last night.
I've spoken with tech support about my concerns, and their solution was to send me a new router, which I have installed. However, my speeds are the same?
My question is this; should I be satisifed with this service level? It's a long way from 50/25, but maybe it's the normal speed? I live in the Baltimore area, so it's not like I live in a rural area.
If it is, why is Verizon advertising 50/25? Who is actually realizing such speeds?
In reading other messages, I see a reference to an ONT? What is that?