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Pipe drilled though sewer line

  I have had problems with my sewer for a few years now.  I recently had a plumber insert a camera into my drainage/sewer pipe and it showed another pipe cutting through my sewer pipe (I have inserted image taken from camera).  I had dig alert go out to figure out what utility pipe could be running through my sewer line.  I marked the area that has the pipe going through the sewer in white on the road (see second image).  The utility companies went out and marked where their pipes run under the road and AT&T's marking coincides with the damage to my sewer pipe. AT&T came out and check it and that it is not theirs as they don't have any lines running through the area and that it is Verizon's.  I have had the expense of hydrojetting the line a few times and now I have to incur the cost of replacing the line because of the damage.  The property is located in Los Angeles CA.  I am not sure who to contact at Verizon to see if someone will come out and check it.  I don't want to get caught up in the phone system and transferred all around so if anyone has a number or email address that I can contact please let me know.

 

 

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