OK, I'm an accomplished nerd, 30 years of Engineering experience, and I seem to have a second router failing. Internet will lock up, and I have to go out to the garage and cycle power to the router, and it's good for a while. Used to be weeks, now it's days. (Second router = I've replaced this before, it's the Verizon 924 model)
After many, many complaints from my wife, who's laptop is on the other side of the garage wall, I tried (vainly) to work through online support.
No, I cannot move a computer to the garage to hook up directly to the wire port.
No, it is not a signal issue.
And, while I am paying for in home wire support, there is NO way to call service.
Any ideas, short of informing them that I'm not paying my bill until this gets fixed?
I'm pretty sure that won't work either.
Only saving grace - I'm out of contract! So if I can't get this resolved, I can go elsewhere!