Hi. I signed up for new service and a technician visit online. Received a email with link to what's next which had the status of the order. I was confirmed for the install visit. I called to verify on the day of to make sure someone was coming .<br>No one came , customer service ( 3rd try, my god it must be hard to find qualified people) finally looked into the issue after 5pm.<br>The external setup wasn't done. They had no plan to send someone .<br>I took a day off and had Verizon customer support promising some one will be there by 5, when I called to confirm.<br>Why what's next didn't have correct status ?<br>What's the use of it ?<br>I won't even bother complaining about customer support . There are zillions of complaints about that .<br>Happy new year .<br>
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