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Quantum Gateway G1100 router - can't get ethernet ports to work?!

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I just got a Quantum Gateway G1100 router, and the improvement in wireless networking speed over my old Actiontec router is as advertised.

 

However, I find that I can’t get any of my wired devices to connect to the router via any of the four yellow Ethernet ports on the back of the unit. I can only connect to this thing wirelessly. Hooking up my PC to the router with an Ethernet cable gets me no connection, not even to the router itself at 192.168.1.1 (or myfiosgateway.com).

 

I have a PC, a printer, a network drive/media server and a Roku all wired to my router, none of them are detected. I can connect my PC and Roku wirelessly, but the network drive and printer must be wired.

 

The instructions act like it should be plug-and-go for the Ethernet ports, which has always been my experience with other routers over 10+ years of using Linksys, Netgear, D-Link, Actiontec, etc., units. Usually it’s the wireless network config that has hiccups. This is a first for me.

 

Am I missing something obvious? I’ve swapped back in my old Actiontec router just to check things out, and the wired devices all see my home network and the internet as well.

 

Interestingly, if I go to the “My Network” tab on the router, I see one and only one Ethernet device. I don’t know what it is, and it is labeled “Active”, but it’s sitting on 192.168.1.4, which is the static IP address I’d configured my network drive to grab, yet it is not the network drive (any attempt to connect to it just times out).


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