Chromecast worked great with my previous Fios modem.
Then I upgraded to the new faster, better, longer-rage modem. ($200.)
With the new modem, the network doesn't see my Chromecast device.
After wasting much time searching the support website and then going through the customer service tree, and getting my modem checked by a technician, I was transfered to "Sales for Service."
The salesman then informed me that my new modem comes with a "closed port" and that I would have to PAY them to open it.... he then kindly apologized for having used "gobbledygook technical language like port." (Let's not add insult to injury thank you. Shucks, gee whizz, I do know what a port is. And I can certainly follow instructions to change any settings that need to be changed).
But the setting changes are not available anywhere that I could find.
And support won't point you to them if they are.
They will, however, do it for you for a one-time charge of $80, or a long contract for $14.99 a month.
Really Verizon?
Really?