After days of having a horrible internet connection, I finally realized that it was a problem with my Upload connection. Ran various speed tests and sure enough my 50/50 connection was getting 50/0.2 at best. Most of the time, it would just timeout on the Upload test. This was never a problem before, my connection used to be right around 50/50 as it should be.
Called Tech Support, ran through numerous tests to make sure that it was not something inside the house, it was not. So they set-up a trouble ticket and said they would look into it. Now several days later, it still has not been resolved.
Went online to see if anyone else has the same issue and sure enough there are dozens if not hundreds of websites and posts of people complaining about the exact same issue from all over the country. Some report improvement when the "PON card is reset", whatever that means. But basically it is never an issue inside the house, sounds like something on the network.
Hey VZ, if you are listening, enough is enough. Fix the issue already!!!