I started service with Verizon in December of 2012. I asked the representative if I were to move to an area that did not have FIOS would I be charged a disconnect fee. I have never been use to having a contract for cable/tv service. I renewed my contract in December 2014. I received NO incentives(gift cards) to renew my contract. Here I am June 2015 moving to an area without FIOS service and I am being charged a disconnect fee. How is that possible after over 2 years of service?
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