Impossible to contact Verizon

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I receive cable TV that indicates that it is a FIOS cable.  My remote has the words:

Verizon

Fios

on the face of the unit.

I pay a monthly bill for Cable and Internet.

BUT WHEN I ATTEMPT TO CONTACT VERIZON I GET A RECORDED MESSAGE THAT THEY DO NOT SERVICE MY ACCOUNT. IT IS IMPOSSIBLE TO ACCESS A REAL PERSON AS THE RECORDED MESSAGE WILL NOT ALLOW ANY CONTACT!!!!!!

I have been trying for several weeks to find out how to contact anyone from your company.  None of your information allows anyone to talk to a live person.  I have plenty of reason to change services.  If a real person reads this, will you please contact me.

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