I transferred my service to my new . They told me to return my old equipment and will send me a new set. They sent me a empty box to return my old equipment, but I haven't receive my new equipment yet. It has been a week. I called them to see what the status of my order. They told me it had been delivered on December 1st. I didn't receive my new equipment. It was lost neither by UPS or front desk. There is no way I could track the lost was whose responsibility. I had no idea what's going to be next. Will I be charge for the lost equipment? Should I ask for a new set of equipment? Or should I purchase a new equipment online?
↧