Like many of you I see posting here, my internet service has been dropping constantly since I signed up with Verizon Fios.
A technician finally came to resolve the problem and "fixed" what he thought the problem was. Well, it didn't work. Now Verizon insists on charging me $110.00 for NOTHING. I was told there may be a charge and even though I believe I shouldn't have to pay for fixing faulty equipment, I thought I would bite the bullet if it meant fixing my internet connection. After what anyone would consider an insane, lengthy conversation with a service agent that went nowhere I got them to at least admit that I simply paid for a visit by a technician and that the faulty equipment/service they sold me is basically my problem. My mind boggles at how they get away with this stuff and treat their customers so poorly. Has anyone had any sucess disputing this type of charge?