My not for profit group has had a FIOS account for almost two years. We were promised a monthly price of $99.99 for Fios internet & phone(2 lines). This was the promotion at the time. To date we have never received the proper billing. Customer reps have gotten credits applied to past overpayments, and supposedly had the pricing corrected on multiple occasions. I just received the June bill for $165.59 (with taxes). We are also eligible to purchase through the NYS contract.
I'm voting to go back to AT&T for the phones, our internet, and change our Verizon wireless account ($345.00/month) over to someone else. This is nuts. If anyone from Verizon would like to save their account they are welcome to contact me, but real soon.