I have the Verizon Quantum Gateway, with a coax connection from the ONT. On the Quantum, both the WAN and LAN lights are steady green; there is nothing connected to the Ethernet WAN port. Three of the four non-WAN Ethernet ports are occupied (2 PCs and Netgear switch). Because of slow to poor Wi-Fi in the back of the house, I purchased the Actiontec WCB6200Q (Verizon branded) extender.
Followed the instructions in the user guide for the setup of the WCB6200Q extender:
- Pressed WPS buttons on the extender (10 seconds) and the Quantum (2 – 3 seconds). WPS button on extender glowed green.
- Moved the extender to the master bedroom.
- Connected a coax cable to the extender and then to a coax outlet.
- Next connected power to the extender and then plugged in the power supply to an electrical outlet.
After a few minutes, the lights came on, first power, then 2.4GHZ and next 5GHZ, but the coax light never lit. The extender did recognize the wireless network, but would not maintain a connection, as it continuously dropped it due to “poor internet connection.” Devices could connect, but could not access the Internet. The wireless connection through the extender could not obtain an IP address from the router. Again, the coax light never came on, so I’m guessing it may have to do with the settings for the Quantum.
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Any help or suggestions would be appreciated - thanks.
