When I use Verizon internet speed test, I always get close to 15 mbps download and 5 mbps upload. However, I know it is not true since my internet is really slow from time to time. I don't like to call Verizon support since I got a very bad service last time and there is no where I can complain about this lady. Anyway, so I downloaded a internet speed tester on my iphone. Sometimes it gives me 15/5 and sometimes lower which is more often. This morning, I need to work from home and all of sudden, nothing is moving. When I checked Verizon speed test from my computer, it gave me 15/6 and when I checked my iphone it was 0.06/1.5!!!!. And it is not just once. I actually did it many times over a few minutes. I even shutdown my modem and restarted it and it is the same. One of them must be lying and from my internet experience, I know it is Verizon.
They take a lot of money and they won't provide the service they promised.