Verizon sucks! First off... their website sucks and is just a crutch to prevent a REAL person to provide customer service!
All I wanted to do was trade in my “6” cable boxes to updated ones.... not possible on the website or app. Next,.. tried to get a phone number.... not possible! Had to google it! Finally get a rep... very nice, but had the thickest accent and I was not able to understand half of what she said. What I did gather, was a $50 per box “installation fee”?? would be charged to my account!!! Huh?... really?..., for me to install my own boxes????!!! Yeah, right! Gonna switch companies ASAP🖕🖕🖕