try this again since the upload is so bad my post times out:
Hey VZ; check out this thread - same issues: http://forums.verizon.com/t5/FiOS-Internet/Slow-upload-speed-on-evenings-for-almost-2-months-now-on-75-35/td-p/544605
Last post is mine. 75/35 with actuals at 84/1 (when the test does not time out)
Just fix it. Someone own the issue and fix it.
It's not my computer - optimized
It's not my router - replaced
It's not my premise wiring - tech tested router at demark with his computer, same issue
So, hmmmmm
think about it
give it a minute...
rocket science....
It's a network issue not at the customers location! Tech on chat right now still wants to send someone here to fix a problem that is clearly not going be solved here.
So listen, I'm in the IT business and just wonder the costs of sending a truck out here for a 5 min "not my problem, can't fix it", pass the buck and close the ticket really is. I mean, I almost want to keep this up just to have your costs skyrocket to resolve this at this point - some internal satisfaction that somewhere, someones metrics get hosed. Your customer has done better troubleshooting than you have
Quit letting techs close this ticket - on 2+ weeks of trying to get this resolved now....
Mike