I called twice to report that my internet was slow. After running a few speed checks the first tech said I might need another router if it continued. It did so I called again. This tech ran a speed check and when it came up slow he had me run it with a Verizon speed check were the results were much faster. He said it was my desktop computer. But I tried to explain that the problem was also happening on my son's laptop, the PS 3 which is hardwired to the router and my TV that has wireless. He couldn't get off the phone fast enough after that saying there was nothing more he could do. I upgraded to a faster speed when I renewed my bundle and since then it hasn't been as good. Not sure what to do.
↧