If I have been a Verizon subscriber with a FIOS bundle package which includes, FIOS TV with DVR, High Speed Internet, with Verizon Security Suite, how is it that I am not able to download it again. I lost the security suite upon resetting my computer to factory mode. The interesting part is that when I went online to download it, the security suite was not included in My Services! I HAD THE SERVICE PRIOR TO RESETTING MY COMPUTER!!
I am now being offered to update my services at an additional cost of $10.00 a month. I sense some dishonesty here!