Yahoo email error 15
I keep getting error 15 from veizon yahoo email. Yahoo tells me that imust ask verizon for customer support. Ive been getting error 15 access problems each time all day today. I could not access it at...
View ArticleIs there a support email address?
Chat doesn't work via mobile (that is, tablet), and I don't want to pay twenty bucks on a burner phone just because my internet is down. For crying out loud...Argh. Well, I found it. At least Google...
View ArticleBad Bad Verizon
I need to seriously complain to Verizon and have no idea how!After some inexperienced rep kept me on hold for a good 10 minutes, while I tried to sign up for Global Roaming for an upcoming trip, she...
View Articlefios ont not drawing from psu
We had an electrical outage yesterday. After power was restored our fios was not working. No tv and no internet. We checked the power source and confirmed it is live and power is flowing. However we...
View ArticleFiOS Quantum Gateway - Edit Port Forwarding Entries
New to FiOS. Installer provided the new Quantum Gateway. Can't seem to figure out how to edit Port Forward entries on this gateway. Seems I can only add or delete them. But once created, no way to...
View ArticleHow do I downgrade to 15/5 and lower my bill?
I've had FIOS for a number of years, and was used to the $50 a month for Internet only, as I only need internet, I have no need for phone, and I simply don't watch tv. I was extremely disappointed to...
View ArticleDownload speed constantly drops near night time.
Hi, For the past several months I've had an issue with my download speed constantly being reduced to around 5-7mbs while retaining the same upload speed. {edited for privacy} The verizon speed test...
View ArticleNot getting parallel upload!
I have had 75/35 for a while, when they introduced parallel speeds I signed up for myrewards to get the upload upgrade to 75/75. But since then its been 3 months and I still havn't getten my upload. I...
View ArticleNeed more details about vacation holds
We would like to use a vacation hold. We understand there is a one-time fee for starting a hold, and no fee to restart, and that it can be for up to nine months. But we have some questions: We've read...
View ArticleWhen can I expect to receive the voucher for my LG G Pad
I recently upgraded to Quantum 50/50 and am supposed to receive a voucher for a free LG G Pad. I'm wondering when and how I can expect to receive such a voucher, and once received how long it...
View ArticleDNS issue in Northern NJ: SERVFAIL 71.250.0.12 and 68.237.161.12
at 12:50EDTRouter DNS Server:71.250.0.12 and 68.237.161.12++++++++ dig @71.250.0.12 autoinsurancecoverageverify.com;; Got answer:;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 6032;;...
View ArticleSecond wifi router connected to coaxial outlet?
Hi all, I have verizon Fios, with my main router in the middle of the second floor in a centrally located closet. In a room on the first floor that is a converted porch, I have little to no wifi. The...
View ArticleWhat is wrong with FiOS billing???
What is wrong with Verizon? Well, the fact that I am being charged for a 50/50 plan and have never seen that kind of throughput would be one reason. They sure can add on the surcharges though. Another...
View ArticleLeague of Legends - Routing Issue From East Coast (Verizon FiOS)
Hi, A lot of people are noting the same issue recently with connecting to Riot Games servers using the Verizon FiOS service from the east coast. It seems that a hop somewhere is causing latency to jump...
View ArticleCan't watch the premium channels online services all of a sudden.
I've used HBOgo, Maxgo, Starzplay, Encoreplay, Movieplexplay, Showtime Anytime, and EpixHD, quite a lot online. They're all included in my TV plan. Now when I try to log in, I get the error "To watch...
View ArticleUnreturned Equipment charge
I returned all the equipment back in July 2014 and Last month a I got a bill for $2040.00. I got the UPS confirmation number, but everytime I call Verizon they Either are no help or transfer me to...
View ArticleVerizon FIOS Wireless Extender set up HELP
Hi all,Thanks in advance for any help you can give me with this issue. Our router is in the garage and the signal doesn't extend to our upstairs bedroom so I purchased the WCB3000N from Verizon to...
View ArticleBill Problems
I have been a loyal Verizon Fios customer for more than 7 years and until this past month I have been a strong advocate, recommending their service to friends and family. However, based on some recent...
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Charged with Installation and Activation Fee
HiWhen I first ordered my FiOS services on the Nov 30th, the Activitation Fee, Installation Fee and the Router Rental Fee were waived. Here is a screenshot of my order: Then, my order was changed...
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