Download speeds extremely poor; upload speeds perfect
Hello, I'm not sure if this issue has come up before and was previously solved, but here we go. Some background: I'm using Windows 7 on a desktop computer that I built specifically for gaming. I also...
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One-time activation fees for new customers and 'My Support Cases' hyperlink
Team, I'm a new customer to verizon and I have requested only for internet without any invisible charges. And the cutomer care provided a non-contractual internet plan only for 39.99 in addtion to the...
View ArticleVerizon claiming I did not return equipment, not resolving issue after a year
Hello, I am dealing with a persistent issue with Verizon customer service over a miscommunication with the return of my fios internet and tv equipment. I had an account from September 2013 through May...
View ArticlePacket loss and lag to AWS
Ever since I signed up for 70/70 internet I've noticed slow connection speeds specifically to Amazon's cloud services. Speedtest.net shows that everything is fine, but I know that speedtest.net merely...
View ArticleOnline Streaming of Pay-per-View
How can I stream Pay-Per-View events through my FiOS online? Boxing Events. Is it even possible?
View ArticleCan't get ip from verizon router to iMac over ethernet
I've got an MI424WR verizon router that is running wireless fine. I also have a Apple Airport Express connected to the Verizon router via ethernet that is running in bridge mode so I can have access to...
View ArticleMultiple Automated RoboCalls From Verizon
We keep receiving automated calls from Verizon to state that we have changed our password. No problem with one of these calls, but we getting one every couple of hours. Tried calling customer support,...
View ArticleFIOS is killing me - and Verizon customer service is twisting the knife
I’ve had Verizon FIOS for a few weeks and it’s been a fairly miserable experience. I’m supposedly under a 2 year contract but you are not delivering good service. I plan to take action beyond my desire...
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Horrible experience moving service
Not to be Harsh, I am an old Optimum customer of Many years. I switched to Fios internet only as part of a special promo. I suspemded my account due to a pending move and was told I can keep everything...
View Articlelogin time automatically extended by Verizon no longer appears to be available
Until yesterday or day before I was able to click a box that asked me if I wanted to stay logged in for several days. That option is no longer available. What happened?
View ArticleAWFUL customer service!!
I created a ticket with Verizon on 3/25 because our HD channels aren't working. The ticket was created for 4/3 between 3-5pm. On 4/3 at 1pm the tech called and said he would be at my home in 39...
View ArticleTerrible internet connection, the worst customer service & Rudeness!!!!!!!!!!
While I have been using optimum wifie service for over 11yrs I was continuesly getting offers from verizon in the mail offering me a fastest internet serive with great price.With all the advertisement,...
View ArticleQuantum router blocking beacon on my home network
I recently upgraded from an Actiontec to a Quantum Gateway router, the G1100. I have a device on my network that advertises its presence via a beacon. The beacon is a UDP packet sent to multicast IP...
View ArticleThinking about upgrading my plan..
I currently have the 50/50 plan with the actiontec MI424WR Rev I router. I'm a pretty avid gamer and frequently watch streams as well. That being said, the only things on my router using any kind of...
View ArticleQuantum Gateway Router Problems
Hello. After installing my new quantum gateway router, I have had nothign but problems. The router will connect to the laptops and phones very reliably, but it never has a stable connection with...
View ArticleMisleading Installation Pricing Options - Existing Outlet Activation
I was billed for 'Existing Outlet Activation 5 @ $34.99". This installtion took 2 visits, took 30 days and involved over 12 technicians. Nobody told me I could just plug in the boxes myself and save...
View ArticleMajor bottlenecking of certain websites
Hi all, I have been experiencing bottlenecking with certain sites and it has really been driving me up the wall lately. Specifically rapidgator.net and dropbox. I am currently downloading some files...
View ArticleNew Quantum G-1100 have a VPN server?
Does the new Quantum G-1100 have a VPN server? Trying to decide how to reconfigure my network to ditch the actiontec router.
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