DVR QIP 7216 quits playing sound
I exchanged 2 older dvrs for the new qip 7216 models. The one in my living room works great. The one in my bedroom will stop playing sounds at any given minute. This happened when I first received...
View ArticleNo difference after upgrade to Quantum 50/25
For $10 more per month I expected a noticeable bump in speed. Just like my former plan (which is no longer offered - 25/25) I still can't watch most YouTube videos. I went through all of the...
View ArticleWhat is an ONT?
What is an ONT? I am having a similar problem of slow upload speeds. I have run all of the diagnostic/troubleshooting steps on Verizon's website and have been sitting on the phone on hold just...
View ArticleNeed FIOS!!
Dear Verizon, PLEASE continue adding FIOS in West LA. Why did you stop? Oh yes, I recall that your shareholders didn't like you spending money on improving services... instead they demanded...
View ArticleWhen are we getting FIOS?????
What is the big secret/mystery with FIOS? Why can't the people in the New Service Department give customers and idea of when FIOS will be available? Why is there not a map with neighborhoods listed...
View ArticleWhy am I getting less than 15 Mps download speed when I have 50/25 service?
When I had 15 Mps service, I was pleased to see that the speed was routinely in that ballpark. Upgraded to 25, and got a nice upward bump (near 20). Now that I have "upgraded" to 50up/25down, I am...
View ArticleTrouble Uninstalling In-Home Agent - Any suggestions?
I did uninstall In-Home Agent, however, surprise surprise - apparently it did not uninstall completely and has lots of activity showing in my firewall process monitoring. Which is rather interesting...
View Articlewant to use my Apple Airport Extreme
I want to use my Apple AE as the wireless router. Rather than hooking directly from the FIOS box (as others have suggested), I want to know if hooking up to a stand-alone actiontec Verizon Coax Network...
View ArticleSevere Internets Drop-Outs and inturupted connections today
Anyone else having problems today with severe drop-outs and connection speeds? I powered off my modem last ight because of severe weather here in n texas and when I powered on I received a new IP...
View ArticleVerizon Customer Support is Nightmare
I ordered Fios. box came in mail yesterday, waited for email that service was ready, came this morning. Tried set up and it didn't work. Called support and although I was not on hold, was basically 90...
View ArticleFiOS Internet Outage?
Anybody else in the Montclair NJ area experiencing an Internet Outage? My router has all green lights on and they're flashing activity. I called Tech Support on Weds, went through the usual turn it off...
View ArticleFIOS - never coming to my area - what a tease
For about 9 years Verizon Fios has been advertised in my area BUT it is never available.It is available everywhere around my area within 1-5 miles but not this area (90025). I call and call and call...
View ArticleFiOS internet service suddenly crawling
Around noon today my 75/35 turned into a 2/30 connection. I've done everything I know to try. I've power cycled everything in the house. I disconnected EVERYTHING to the Verizon modem/router except for...
View ArticleVerizon Flex on PC choppy video
Hi,When I rent movies via flex view and watch on my computer the video play back is very choppy and the picture quality is poor making it very unpleasant to watch. For example tonight watching Jack...
View ArticleQuestion about 2nd Router
I know there are a gazillion messages about adding a 2nd router and I've probably read half of them ;-) but I guess my question is simple enough that most will go doh. I have the same issue with the...
View ArticleWifi parental control
I suggest verizon add multiple wifi block on a computer. Example: Block computer "M31" 4 PM to 5PM and also block 5 AM to 7AM at the same time.
View ArticleHow can I get an faster ONT devices so I can get faster speeds then 75/35?
How do I request an ONT that is newer?
View ArticleFamily Protection will not or can not down load
I have the VISS and the back up service as well. I said yes to the family protection and it is not on my computer. I have tried to download it and when i go to the site it say's i have to be a member...
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