How am I able to change my ip address?
Hello, On the customer support, the Virtual Agent told me that I am unable to swap my IP. But I am in need of an ip change, somebody has gotten a hold of my ip address, and has been ddosing my...
View Article50mbps/10mbps internet
So i got 50mbps/10mbps plan a month ago. I get 35-20 Mbps wireless. Is this normal? I live in a condo with 1 laptop and 4 smartphones connected.
View ArticleNetflix slow as hell again
Netflix slow as a dog...again. 75mbps down, 30mbps up on speed test. Yet I am watching Netflix at 350px resolution. **bleep**! This has been going on for a month now. Peak times, low res and...
View ArticleVerizon_IHAMessageCenter.exe wakes up a sleeping cpu
After hours of testing and investigation I've now narrowed down a problem with the Verizon_IHAMessageCenter background process. It seems that it is waking up every 5 minutes or so to do something....
View ArticleProblems Connecting WiFi to Smart TV
Hi All We have a Sharp Smart TV which on initial installation was working brillantly with our WiFi. Then we upgraded our Verizon router to the new MI424WRI and now our TV won't connect to the Wifi. I...
View ArticleDropping Internet when connecting devices
Just got FiOS Quantum with the Rev I modem. Tried to connect another Actiontec (Rev F) to a CAT5 (LAN LAN) connection to extend the wireless to a dead zone in the house. (Configured as suggested...
View ArticleUsing Online Backup and Sharing with Sub-Accounts
In the FAQ for online backup and sharing it says: I have a sub-account. Can I use Online Backup and Sharing? Yes, sub-account holders can use Verizon Online Backup and Sharing. However, sub-account...
View ArticleNew FIOS router
I purchased the "new" FIOS router with the dual antenna and I have the 75/35 service. The new router "promised" an upgrade in speed but it is no different than the older version. I have gone in and...
View ArticleQuestion: Is Motorola sbg6782 work with Verizon fios?
Question: Is Motorola sbg6782 work with Verizon fios?
View ArticleFiOS TV APP not supported on Samsung UN60H6350AFXZA LED TV
Moved to FiOS TV Technical Assistance board for greater exposure
View ArticleFailed customer service
without Verizon services for over 48 hours. They failed to show up to repair it this morning as scheduled. Called customer service and they told me they were overbooked and asked me to reschedule. I...
View Articlechanging wep key to 8 characters
Hello,I'm currently trying to connect a Wifi range extender to our Verizon FiOS Internet network. I recently bought a Crystalview router/repeater which advertises that it can be a range extender after...
View ArticleI have 153Mb download speed - why can't I watch a movie?
I pay for Ultra-High Speed internet service on Verizon Fios....why is it i cannot watch a movie from Amazon without it buffering constantly? What am i paying for? I used to work fine....before Net...
View ArticleDroping Internet Connection Randomly
Hello, Recently I noticed my Internet randomly stops working for roughly 5-10 seconds. Then comes right back up. This usually happens randomly. But most often it seems when the Internet is being more...
View ArticleNetflix responds to Verizon's absurd cease and desist
Netflix asks the questions so frequently asked here. 1) When will Verizon be honest about the source of their network congestion2) Why does Verizon upsell high speed data packages to consumers while...
View ArticleNew FIOS router, VIsta Laptop Cannot Access Internet
I too have the new FIOS router with 75/35 speed. I have just been trying to install the router and have been successful in getting wifi connected on two devices (Win 7 laptop and Kindle), but I cannot...
View ArticleSevere Latency (almost 500ms) during 1 File Upload
My VOIP connection internally started severely degrading the other day at my house during a time when I was uploading a file and I only had 2 devices connected to the router. My laptop which was...
View ArticleIntermittent connection problems
We've had recurring connection problems since we joined Verizon a few years ago and not really sure what to do at this point. We have a coaxle cable broadband connection, and every year right around...
View ArticleVerizon Throttling!
I just read on teh news that you are throttling my netflix!! I pay for netlix,a nd I pay for verizon...and you **bleep** want to double dip now. you have ONE WEEK TO END THIS PRACTICE OR LOSE OUR...
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