Need older version of In Home Agent for Mac
I have used In-Home Agent several times to troubleshoot my emails, etc. Recently I got the latest version for Macintosh but it won't run on my computer. It requires OS X 10.7 and I am running 10.6.8....
View ArticleCan't access military webmail through FiOS
Greetings all - I am trying to access my work webmail from home. I can take my laptop to, say, Panera or Starbucks, and it works fine, but when trying from home, I get "This webpage is not available"...
View ArticleConstant buffering during a Vanguard webinar
I'm in the Dallas area and have 35/35 Internet speed. Up until about a month ago I've been very happy with my FiOS Interent. But during the past month I've gotten "page unavailable", generally slow...
View ArticleCan't access military webmail through FiOS
Greetings all - I am trying to access my work webmail from home. I can take my laptop to, say, Panera or Starbucks, and it works fine, but when trying from home, I get "This webpage is not available"...
View ArticlePost your lousy netflix speed
Boston suburbs, 6:30 pm, pure crap. Performance has become dramatically worse in last two days.
View ArticleVerizon ran FIOS but claims they don't offer it here
Does anyone know who I can contact to get Verizon to update their own Engineering records?! I'm buying a new house and closing next week. The current owner informed me that Verizon laid fiber optic...
View ArticlePlan Change
Here is a copy of the letter I sent to the CEO and Executive board. Can anyone help, what has happened to customer service. It seem everyone is so nice at first then once your a customer it's gone. No...
View ArticleServices Disconnected Before Requested Date - Doomed to live without internet...
Hi My name is {edited for privacy} and I am a Verizon FIOS customer from New Jersey. Phone No listed on the Verizon Account{edited for privacy} I wanted to bring to your attention the nightmarish...
View Articlenot receiving information sent from specific server
I'm not receiving data sent from a specifc address. Other (non Verizon) users are able to get data from the address. I can send data to it and pinkg and tracert times are good. The vendor needs a check...
View ArticleINternet issues
At least 5+ times a day my internet simply stops working and then a minute or two later restarts. What is cauing this issue and how can I address it?
View ArticleHow to file a complaint with Verizon?
I have been a long time FioS customer. In fact my home was the first in the local CO (central Office) to have FioS installed. I also have FioS triple play in my vacation home. Verizon has a long time...
View ArticleService renewal online is a little strange but outcome is good.
I can't believe how complex it is to try and perform a simple task such as renewing service for another 2 years but maybe it's because I am my own worst enemy and wanted to know what I would be paying...
View Articlevoice mail from computer doesn't work
After I sign in to my voice mail and select one and click "Play", a rectagular grey box comes up with a slash circle, an option to forward or delete, but no message plays. This is true for all...
View ArticleOut-gassing Smell from FIOS Equipment
I'd like to know if anyone out there has had an experience similar to ours. Notable points are these. - Verizon installed FIOS equipment in our recently purchased condo on 12/6/13 (Phone and...
View ArticleMI424WR wireless green light won't turn on
We just got FiOS installed this morning. After the tech left, everything was fine. Suddenly, the wireless network went down. We saw the SSID, but I was unable to use the default password to login....
View ArticleDoes Verizon give credit for service outage?
Writing this with some low strength wifi signal from a neighbour because the Verizon wall box died 2 days ago. Repair was supposed to come out today 8-12. Someone call saying was now 12-1. It's 2...
View Articleasymmetric routes between FiOS and TWC
For the past few days my FiOS connection in Central NJ has been unable to complete connections to www.qx.net and much of the content at fark.com is borked. It very much looks like an asymmetric routing...
View ArticleVerizon don't have tracking number for prepaid UPS Shipping?
I shipped back all equipments using Prepaid UPS shipping. I was afraid to drop in any UPS box so I handed the box to the UPS person who comes to our office builing every day. Now Verizon says they did...
View ArticleApproved Routers for FiOS
I have my own Cisco 2901 router with gig-ethernet ports. Can I use this router to connect top the FiOS WAN side of the network?
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