Is Verizon Blocking Streaming Devices?
I use Sony and Panasonic Blu-ray players to watch Netflix, Amazon Prime and other services. Starting sometime over the weekend, both of these devices will not longer connect at all. They will not...
View Articlenetwork bottleneck
I am experiencing a bottleneck between my server on the cloud and my local machine...this is the result from an MTR issued from my cloud server:HOST: TSSZ001 Loss%...
View ArticleInternet slow
I have 150 Meg FIOS. It is having problems, I never get that speed. Independent bandwith tests average anywhere from 4 Meg to maybe 30 Meg. Some of them won't even run. I also have a cable modem with...
View ArticleIs Verizon throttling speeds to uploaded.to ?
Download starts with full speed. then few seconds later it drops down to 50kb/sIf I connect to a VPN service and then download the same file the speed remains high and stable. ?
View ArticleFIOS being laid but will stop 1 mile from our neighborhood
Hello, I just spoke with the team that is digging the ditch and laying the FIOS cable on Old Church Road in Mechanicsville, VA. Please, oh please, have them come down Piping Tree Ferry Road. We have...
View ArticleLooking for 3rd party cable routers
I have an MI494WR rev c model and have phone/internet/tv. The cable modem is an older model and I am thinking about getting a newer/better cable modem. I've read that we cannot get rid of the cable...
View ArticleHub Manager
pls help Vereizon System went down, when it returned I could not use mouse, external drive or cd drive. Get message ***caught unexplained error unknown exception: terminating HubManager
View ArticleWhy can't Verizon fix its own errors
Very simple problem. I have an IMAC and am paying for McAfee internet security. It is beyond Verizons ability to install this product to my computer because they have an erroneous "order pending" for...
View ArticleDNS Failures
I am experiencing frequent DNS failures. No matter whether I use the Verizon servers, Google servers, Level3 servers or any DNS server, I get frequent DNS lookup failures. Pinging the IP of the server...
View ArticleDHCP Failed on Modem
As of 12:37pm yesterday my modem cannot connect and get an IP address. I know the hardware in the house is not a problem and the lights on the outside box (customer panel) show no data connection.
View ArticleDirect contact on billing issue
Hi, I just upgraded my service on 7/20 from 50/25 to 75/75. I was paying $102.99 with TV included and on the promotion page before submitting the order this was the following pricing with no contract...
View ArticleHow to file a complaint?
It seems Verizon makes it difficult for you to get a hold of a Supervisor or someone to escalate your issue. I started service November 2013 in NJ, I moved in April to MD so I called to transfer. The...
View ArticleRouter blocking outgoing packets
Hi,I have an actiontec Mi 424 wr router. I've got solar panels on the roof, hooked up to a controller box. this controller box transmits data on energy creation to a router which should connect to my...
View ArticleMoving Router and Battery Backup to a different room
Looking for a number to directly talk to Verizon to schedule an appointment to move and rewire equipment/boxes from the second floor to the first floor. If the number is 1-800-837-4966, how can I...
View ArticleWindows 8 phone - verizon.com website
When using the verizon.com website with my windows 8 phone, I am not able to watch any of the movies or shows with it. Is there going to ever be a fix/change for that or possibly an app? Thx!
View ArticleHELP McAfee Detected Trojan in Verizon IHA
Ok here goes my story.I went to use Verizon's IHA (In Home Assistant) the other day when I got a new printer.When I launched the IHA I received a message that there was a critical security update...
View ArticleThis is unacceptable services from Verizon
I just upgraded to FIOS Ulitmate only to find out that it will not be installed until August 8, 2014 almost a month from now..!!! When I spoke to online chat person, they could not help. This is not a...
View ArticleMoving to Non-FiOS Area and Being Charged Contract Breach Fee
I am a faithful Verizon Fios and Wireless customer who has been very content with the products and services Verizon has offered over the years. Recently I’ve been having a major dispute completely out...
View ArticleVerizon now charging me for free set top box
I started with Fios about 1 1/2 years ago and I was given a free set top box (not HD) for signing up with Verizon.Now because I changed my other set top box from HD/DVR to HD they are charging me for...
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