I have been a verizon wireless customer for many, many years. I have had supreme service. I moved and decided to get Verizon FIOS, 75M. I have had nothing but problems, combined with the worst customer service I have ever experienced. I am decently tech saavy (enough to get by), and this is the slowest internet I have ever used. I did the speed tests, while hard wired and have been appauled by numbers in the low teens!!! I have called and used live chat. I have been hung up on, transferred, disconnected, told I would get a call back... And nothing is ever resolved! My bill is COMPLETELY wrong. They have been charging me double for MONTHS! I can't get anyone on the line about it. The online site doesn't work, it won't send me a pin. This is all so rediculous, I am disgusted with the lack of service, lack of availability and complete horror to try to work with. I'm not a gamer, I would just like to work on my computer with out the internet freezing. Awful.
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