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Disgusted With Verizon

I have been a verizon wireless customer for many, many years. I have had supreme service. I moved and decided to get Verizon FIOS, 75M. I have had nothing but problems, combined with the worst customer...

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Fios Installation delayed 5 days with last minute notice.

After recently moving my Small business into my first ever office, I discovered that the existing network (connected via a hotspot) was not sufficient for my needs as I send large files back and forth...

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100% packet loss at alter.net

I am having 100% packet loss at alter.net. Exactly the same problem as:  http://forums.verizon.com/t5/FiOS-Internet/100-packet-loss-through-152-179-220-125-n-a-GW13-NYC1-ALTER-NET/td-p/729943 I need to...

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Verizon has been charging us for a Fios package they don't offer anymore!!!!!

I am very disappointed that Verizon has been charging us $117/month for a Fios/Telephone bundle package that they don't offer anymore since it is so slow (10Mbs up/2Mbs down); that is the price for...

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Fios account # changed and problems with billing

I had automatic biling set up with Verizon for our Fios internet. In August, Verizon changed my account number, but my automatic billing did not migrate. When will this be fixed?

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WiFi signal booster

Hello,I have FiOS in my house. Router is in a basement but PC and WiFi TV are on the first floor. WiFi signal is OK for PC to browse internet and etc but when I try to stream movie from PC to TV it...

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Can't download "Download FIOS Optimiser."

I received an email from Verizon offering me a download for "FIOS Optimiser." When I click on the hot link on the site, the screen blanks and then returns. No download starts. I'm running win7 pro with...

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How Can I Get My Building Wired For Fios?

Hello, i've been calling verizon for a year asking them to wire my building but they always say the same thing. "We're battling time warner cable" and "call the enginer". It says fios is aviliable in...

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Extremely Slow FiOS Internet Speeds

I'm on a 20/5 Fios internet plan, and while it has been great for years, it suddenly has slowed to roughly 500 kbps-2 mbps for second on average over the last several days.  I've spend several hours...

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192.168.1.1 login problem

Hello ll, My nme is matthew, having a hard time with my login at 192.168.1.1.. at first i logged in when i got my service and changed the name and password of my SSID, wanted to change it again so i...

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Sudden Decreased Wifi Signal Strength

I recently "upgraded" my internet from 35 to 50, and since then have noticed that my wifi has been absolutely terrible.  I can't even use my Galaxy S4 because unless I'm no further than about 50 feet...

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No service for a week

Our Fios service has been out since the weekend.  I called Verizon on Tuesday who promised me someone would come and take a look on Wednesday.  I found out late Wednesday that it would actually be on...

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Impressive WiFi speed increase with WCB3000N Wireless Bridge

My house is a 2-story frame structure with my Version I router installed on the 2nd floor.  Using the Ookla SpeedTest app on my Nexus5 phone my WiFi download/upload speeds were about 42/36 Mbps when...

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Lost WAN Connection Three Times in Past Two Weeks

For the third time in the past two weeks, I had to call the support line and walk through the process of having my WAN connection reset after losing my connection to the Internet.  Restarting the...

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Terrible lag when playing online games (Final Fantasy 14)

I live in the NYC area and regularly I have terrible lag issues. I play mostly Final Fantasy 14: ARR and especially after working hours (but not exclusive to) the game is **bleep** near unplayable. In...

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Not getting advertised speeds on fios

I just recently got FIOS yesterday. I have been extremely disappointed with the service. I have 75/75 MB but I am only getting 25-30 MB download and 30 Upload.

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Issues with Matching Upload Speed Compaign and Customer Service

I had an extremely annoying interaction with Verizon support folks last Saturday, about your upload equals download campaign, which has been in our faces on TV for the last little bit.I personally have...

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Security camera keep disconnecting

Recently purchase  three Vstarcam IP security cameras   The cameras are all connected and working except they constantly disconnect and then a short time later reconnect to my network.I have separate...

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WIFI signal strength

I live in a relatively small one bedroom apartment.  My Router is in the living room (thats where the FIOS was set up) and there is a kitchen in between living room and bedroom.  The WIFI barely...

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Connection lost on device power off

Hi all, I've been a reasonably happy FIOS internet user for a couple of years with several home devices using WEP security and a Verizon M1424WR-GEN2 router. Recently I had to change from WEP to WPA2...

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