I currently have Fios internet speed service of 75/35. I called to find out how to get the 75/75 upgrade and Verizon told me to sign up for their points program in order to get the upgrade right away, so I did. Now I am being told that 75/75 is not available in my area and my only option is to sign up for the 150/150 service. When asked, no one at Verizon can tell me why it is not available, even after I signed up for the points program. And I mean no one. Has this happened to anyone else. Any suggestions
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