Slow Internet Service at night
I am at my wits' end. Our neighborhood only has FIOS available for Internet service. When we first moved in 7 years ago things were great, speeds were fine. However as we've got more people there is a...
View ArticleDownload Speeds
Hi,My family and I have the 50 mbps Verizon plan. When we do speed tests (over WiFi, not a hardwired or ethernet conneciton,) I get 55 mbps. Good, right? Well, whenever I try to download something,...
View ArticleDelete Personal Web Space from mysite.verizon.net?
I had previously set up personal web space at mysite.verizon.net. My pages are still there. Since personal web space has been decomissioned, I can no longer update my web space. So I want to delete it....
View ArticleTermination Fees
My dad has telephone and tv service with Verizon Fios. He is terminally ill in the hospital and has approximately 2 months to live. I spoke to a Verizon rep who has informed me that we would still...
View ArticleBlock All Internet Access except for certain devices
I want to be able to setup the router to block all internet access after a certain time for all devices except for 3. How do I accomplish this? Example: Block all internet access at 10pm on...
View ArticleIP address has been blacklisted as spam
Verizon FiOS is my Internet service. I have two e-mail addresses that I regularly use: an aol one and a gmail one. This week I sent an e-mail from my aol account to a family member (who has a...
View ArticleIP address has been blacklisted as spam
Moved to Verizon.net Email board for greater exposure
View ArticleFios Internet Speed Match 75/35 to 75/75
I currently have Fios internet speed service of 75/35. I called to find out how to get the 75/75 upgrade and Verizon told me to sign up for their points program in order to get the upgrade right away,...
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Trouble replacing Westell 9100EM router w/ Asus RT-AC68U
I got a new router (ASUS RT-A68U) and want to replace the Westell 9100EM that came installed w/ my FiOS package. I have the new router connected, and it can get to the internet just fine. It's gui...
View ArticleHorrific Customer Service
I imagine like most people, I really don't appreciate being lied too, not only being lied too, but taken advantage of. It all started when I didn't receive my monthly email that I have a new bill to...
View ArticleLost my network lock!
Hi everybody! I downloaded In-House Agent to change the password on my router, and when I did so, I lost my network lock. I have an Actiontec MI424-WR WEP exncryption. I received an email from Verizon...
View ArticleNew Range Extender SSID
In talking about getting the new Fios range extender the tech support agent told me it would use the same ssid as my existing router. In this way I could walk to different areas of my house and keep a...
View ArticleNo connection after updating my router settings.
I got an E-Mail from Verizon advising me to upgrade my router protection to another system. I'm not computer literate, so I did as advised. Now I can only use my laptop with Windows 8. My desktop with...
View ArticleCannot play some games on ipad since yesterday
Does anyone encountered similar issue? I have ipad 2 that I play world of the tanks and Ashphalt 8. Since yesterday, I started to encounter similar issues like "cannot connect to server". However,...
View ArticleUpdate 15/15 to 25/25
I've noticed that for new service the 15/15 FiOS plan is no longer offered, and is now the 25/25 plan. I could sign up for new service and pay what I am paying now, but receive faster internet. I'm...
View ArticleVerizon appears to be blocking my connection to outgoing.verizon.net port 25...
This might not be the correct place to ask, but it is impossible to find any support contact number or email. I run a volleyball game and send an email to my players twice a week to about 150 people. I...
View ArticleVerizon appears to be blocking my connection to outgoing.verizon.net port 25...
Moved to Verizon.net Email board for greater exposure
View ArticleSPAM mail is driving me crazy!!!
Moved to Verizon.net Email board for greater exposure.
View ArticleCollection agency says they are Verizon but are not.
I was informed by a Verizon employee that my Money Was Taken By A Collection Agency Using Verizon Name With Verizon's Permission By Contract. My Receipt Even Says Verizon. I was Misled By The Agency...
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