I got an E-Mail from Verizon advising me to upgrade my router protection to another system. I'm not computer literate, so I did as advised. Now I can only use my laptop with Windows 8. My desktop with Windows 7 says it's connected to an unknown network. I enter the user name "admin" and my new password, but no luck. Out of frustration, I reset my router. Again, my laptop has no problems, but the desktop is still lost even when I enter "admin" and "password" on the log in screen. Does anyone have any suggestions? I have tried rebooting the router with no luck.
Any advise is appreciated.
Mike