Upload Increased to Match Download Speed -... "I am still on the Slow Escalator"
Have had FiOS for quite a few years and love it. Most recently, my internet was upgraded to give me matching 75 MBPS upload speed. However, since receiving the upgrade my service became problamatic....
View ArticleInternet speed cuts in half when running a rule thru the router
Can someone explain to me how it is that I can go from a 80+Mbps upload and 39+Mbps download when I have no rules running via my router, to a 34-38.94Mbps upload and a 37Mbps download speed? I observe...
View ArticleFIOS Outage Keller Tx
any information on widespread outage in Keller tx? now down for 6hrs.
View ArticleVerizon won't pay my bill credit
I ended my Fios service in June. My account is overpaid $92. I was initially told that credit would be refunded after 2 billing cycles. 3 cycles have now passed and still no credit. I've tried to...
View ArticleChanging Verzion Fios Fiber from pole-to-house to buried in already installed...
Hi. I'm doing some construction on my house and as part of this we have decided to get rid of all the cables in the backyard. For this purpose the builder dug a ditch and has installed a pipe/conduit...
View ArticleCannot connect to verizon.com (Win8.1) too many hops
This is a problem on my desktop but not my laptop both of which are running win8.1. On my desktop only, through IE or Chrome, when I enter www.verizon.com, I get a message that it cannot connect or...
View ArticleIntermittent connection issues - persistent problem - tier 1 failed miserably
Spent over one hour with several agents and my internet connection problems still persists. Asking one of the reps to transfer me to a supervisor did not go any where. I am in DISGUSTED with...
View Articleport blocking
Hi, I'm trying to figure out how to turn off ports on my router - really, i'd like to set up a rule that blocks specific ports for specific days and times - su-fri, 5:00pm - 4:45. i can set up the...
View ArticleWho to Contact about Poor Service
I contacted the online customer service on Monday morning (Septemmber 29)because my router stopped working. A few hours later I received an e-mail that a replacement was being shipped through UPS and...
View ArticleSlow upload - Fortinet Fortigate 60D
Hi everyone, I recently had FiOS 75/75 + TV installed. I really wanted to have my Fortinet router out front. The issue I ran in to when moving it to front of the network was slow upload speeds on my...
View ArticleFIOS Internet
FIOS Quantium Internet is the worst Internet service I have EVER had. Since signing up with Quantium, I lose my Internet connection at least 5 times a day. My router in constantly being dropped while...
View ArticleAlmost 3 months and my refund hasn't been issue
I cancelled all my services at the beginning of august and I was promised to get my refund 15 days after I cancelled my service. I called after 15 days and the representative toldme to wait at the end...
View ArticleVZ won't start service for 7 days on a self install
Hoping someone can offer advice. I scheduled a self installation for a move online. I had fios st my old address, the new house is also wired for fios. VZ is telling me they can't start service at the...
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The fastest route from Boston to California is via London? (Youtube throttling)
Youtube stopped running again.Traced route for problems.Found an odd flaw with Verizon: Traced Youtube route from Boston to California.Seems fastest route -always- requires a time delayed trip to U.K....
View ArticleProblems with Getting Assistance from Verizon
I've had terrible and completely useless interaction with Verizon on Monday, Tuesday, Wednesday and then again this morning. I contacted them because my router quit working. I received a confirmation...
View ArticleUnable to send emails over 1kb while on my home network.
Yesterday I noticed that I am unable to send emails that are larger than 1kb or have attachments larger than that while I am at home on my network with FiOS router. If I connect to hotspot on my cell...
View ArticleVerizon Internet and Comcast Cable TV
I'm moving into a new place soon with another person, and they already have Comcast cable tv set up there. I was wondering if it's possible for me to have Verizon FiOS Internet set up there and for...
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not getting full wireless speed
Hello, After 8 years using the old router that is limited to 25mbps wireless I finally got the new giga advanced router today.. (MI424WR-GEN3I) Hooked it up and it's working great so far.. the problem...
View ArticleIssue with Download Speeds and Video-On-Demand Services (Requesting Assistance)
I'm currently a FiOS Double-play Customer (Quantum Internet 50/50 and Extreme HD). I'm noticing that my download speeds never go beyond 48mbps, but my upload speeds seem to reach as high as 65mbps. I...
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