Hi.
I'm doing some construction on my house and as part of this we have decided to get rid of all the cables in the backyard. For this purpose the builder dug a ditch and has installed a pipe/conduit for the Verizion Fios fiber in this ditch.
I spent the better part of an hour on last friday trying to talk to somebody at Verizon and get them to understand what I am trying to get done: I need a Verizon Technician to come out and run fiber from the pole through the conduit to the house.
Does anybody know how to explain this or where to call so that somebody at Verizion will actually understand, because I'm having no luck at all.
Kind regards
Thomas
