I've tried live chat a couple times and they keeping running tests or talking to network team and then i get disconnected. Are there outages in the MD area or am I having some other issue? Has been happening since at least 8PM last night.
To add they have already rebooted the router, had me reset the router, had me try to do speed tests, and had me provide RWIN numbers.
On rare occassions I am able to get through to speedtest.net it is <1mb/s and fails to connect on upload tests