So I had a problem with my internet and they said they would send me a new router that I could put in.
I said I wanted someone to come by and the router was fine, the equiptment was bad and they replaced it.
They then billed me and I called them.
Customer service wouldn't put a supervisor on.
We had Time Warner and we threw them out. They lost a million customers and keep coming around.
I will drop Verizon and get Dish TV.
You pay $160 a month and they don't care.
Poor business management.