I recently scheduled an upgrade to FiOS in my apartment in light of the fact that my building was deemed FiOS-ready. When the Verizon technician arrived, however, he noticed that the fiber optic cable for my apartment didn't appear to have a terminal already within my apartment even though there was a labeled cable for my apartment in the box of cables for my floor. I was also able to find a loop of the outer part of the cable tucked behind a hallway lighting alcove immediately outside my apartment, but the end that should be visible within my apartment evidently was plastered over during some unrelated renovation in the past. The technician seemed genuinely puzzled by this scenario; he seemed to expect that the building management was responsible for uncovering the fiber terminal, and told me to reschedule the installation for after the cable end was uncovered.
Given that a loop of the existing cable is visible outside of the apartment, may I request that the technician drill a hole from within my apartment to where the cable is visible outside, cut the part of the cable that is buried in the plaster, and splice it to a new length of cable into my apartment? Given how the lighting alcove is situated, the hole would be completely invisible from outside of the apartment. Or are Verizon technicians not authorized to perform such manipulations in apartment buildings? (Getting my building's management to perform such manipulations themselves is unfortunately quite a hassle - I already had to reschedule my FiOS upgrade twice because management repeatedly failed to dig into the plaster to find the cable end.)
