Hi:
I am subscribed to 75/75 FIOS service and a load of cable channels, Internet and phone. I opened a support case 2+ weeks ago to determine why my upload speed is 10-15 Mbps and my cable guides are empty. I have done all of the reset the ONT, router, cable boxes, etc. dance already. Tech support is looking into the problem but nothing has happened to rememdy the problem and no one has contacted me. Anyone have any ideas what do do next or what the problem might be ?
Thanks in advance for your help.
Peter
P.S. My 2 year contract is up in about a month and the competitors have been bombarding me with incredible switch offers. So I'm not locked in.