I have a Piper alarm system. Its similar to the Canary system sold on the VERIZON site. Anyway, I have two Pipers one on the main level of my home and one in the basement. I've only had the system for about 3 months. Recently the Pipers have been losing network connections. They are on the network wirelessly. Piper tech support is pretty good at responding to emails and you can chat with them on the web site. They keep telling me its a network problem. That I need to reset my router or check with my ISP to make sure the network is okay. Move the Piper closer to the router and such. The major problem is the Piper will not reestablish a network connection until you physically reset it. Which mean if I am at work and the Piper loses network connection, it stays like that all day until I can get home to reset it. So far they wont admit that the Piper may have a problem. I tend to believe that my network is 100%. No other devices fall offline. So, I am just wondering if anyone else has had a problem with a similar system or if anyone has a solution?
Thanks.