REFUND
I disconnected my FIOS contract and dropped off the equipments by UPS. Then current my account balance is -147.06.How and when can I recieve those amount on my checking account ? Adjustments and...
View Articlefios quantum router and an access point only 100MB/Full Connection
So I have fios quantum router and a new netgear R7800 Router (which I have set as an AP). With a Cat5e cable going from the Router LAN port to to the WAN port of the Access Point I only am getting a...
View ArticleReplace ActionTec
I have the following: ZyXel Prestige 861 connected to telephone line in condo MI424WR Rev 1 connected to the ZyXel via ethernet. I have a Tivo box, and do not have any FIOS STBs. Most of the...
View ArticleOutages
I have had an outage for 4 days. We went through all of the suggestions on our Fios app and none of them worked. I called customer service to set up a service appointment to fix it. I was on the phone...
View ArticleProblem connecting Ubuntu to Fios
I love my Surface Pro 2 but it is getting old, so about 4 months ago I installed Ubuntu. It has been ten year since I used Red Hat and SuSE so it has been a ruff ride, but I'm going to go ahead and get...
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What happened to the 25/25 Plan?
I woulden't give up my 150 Mbps for the world I was just purely curious as to what happened to the 25/25 Plan? I have a remote location that I need internet run too, mainly for monitoring and remote...
View Articletrouble with the move to frontier
Moved to My Verizon Account (Residential) board for greater exposure
View ArticleGateway Router Settings and Wired Ethernet
I recently switched to FIOS and have been having an issue with my home network that I know is a settings issue with their gateway router. My house is wired for cat5e and has a gigabit switch in the...
View ArticleFIOS blocking Sling TV app?
Hi I have a sling tv app on my Roku, laptop and iphone. The app has suddenly stopped working since past few days. I connect the iphone and laptop to other wifi and 4g and it works. As soon as I connect...
View ArticleFIOS Quantum Router/Actiontec Swap - HP Laserjet Scanner not communicating
Have HP Laserjet MFP M127f which is unable to communicate with local PC's for scanning function. Network printing is working fine from both connected PC'sWas all working fine with FIOS Actiontec router...
View ArticleNorton ConnectSafe DNS issue with Fios Quantum Gateway G1100
Recently, I started having issues accessing the https://my.t-mobile.com/ site. For example, my Google Chrome browser displays the following errors:Your connection is not privateAttackers might be...
View ArticleWhy won't Verizon install Fios in my area!!!!
I am sick of slow internet using Verizon's DSL!! I've tried asking for Fios to be installed and they say there's not enough customers in my area, Well they would have more if it was available! It's...
View ArticleUpload Speeds, Fast on PC, Slower on Mac
I have FIOS Internet 100/100.When I do a speedtest from my mac I get upload speeds closer to 40-60mbs.If I use the same mac but boot into windows using bootcamp it shows proper speeds of 100. Are there...
View ArticleOnline Backup and Sharing Not Accepting Password
This is a new problem. The tool will not accept my verizon.com user name and password. I'm running Windows 10, but this problem started long after I upgraded. I hope someone can help. I have a lot of...
View ArticleQuestions about contracts.
I have a quick question about the contract. Say I were to get tv and internet 50/50 because they have the preferred HD for 89.99 and if 24 months have passed and they were going to charge me 109.99 can...
View ArticleFIOS early install
I received my router today. It said in my email that my bill start date was April 14th, or the day I installed and activated my service. I hooked up my router, and had no internet. I activate it online...
View ArticleFios internet outage
I lost my fios internet connection last night. I rebooted the ONT box and my VZ router several times. I even reset the router but still no luck. VZ customer service couldn't reach my ONT from their end...
View ArticleInternet seems to disconnect at same time every day
My new fios internet (installed Tuesday) disconnects at 7 pm and reconnects at 12 noon the following day. It has done this since Tuedsay evening. I called tech support and they are sending someone out...
View ArticlePlease bury our FIOS line!
I called Verizon to have FIOS put in, and told them I didn't want to "connect" until the line was in and buried. They had someone out to put the conduit in before sending someone to hook us up. The...
View ArticlePiper Alarm System and Fios
I have a Piper alarm system. Its similar to the Canary system sold on the VERIZON site. Anyway, I have two Pipers one on the main level of my home and one in the basement. I've only had the system for...
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