We have had Verizon Fios internet + Fios digital voice phone for one month now. Twice in one week, the phones have no dial tone and the computer cannot connect to both wireless and via the cord to the router. The first time, I unplugged the OCT in the basement, and then disconnected the battery, and the Verizon agent on the phone probably reset something and then everything worked in the morning. Now, I have the same problem again. Is this a common problem? and what to do to resolve this? Thanks.
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