Certain websites not accessible since Wednesday in multiple Fios households.
Since December 4th in the PM certain websites and servers aren't able to be accessed on Fios in the northern Philadelphia suburban region. I noticed on my home connection first and verified by going to...
View Article1000Mbps Switch question
I have FIOS 75/35 service and want to connect my TV, Blu-ray and AV receiver using only one of ports on my MI424WR router. So I think I need an ethernet switch to do that. Is there any reason I would...
View Articleflash player
i downloaded adobe flash player, but when try to view a video it tells me to download adobe flash player which i already did, also when i try to go into certain websites it tells me the same thing,...
View ArticleSlow FIOS SPEED - Related to type of Ethernet Cable?
Hi, Currently have FIOS 75/35 plan...however, when performing the Speed Test, we discovered we're getting only 39.5/ 2.5. Our router was installed last January when we switched to Verizon - the...
View ArticleIs Verizon throttling speed to certain sites?
When I run a speed test, I get 15ms latency, 39.76 Mbps down, and 38.84 Mbps up. But a site from which I download regularly (using FTPS) has recently (end of November/beginning of December)...
View ArticleAre there any escalation paths for unresolved FiOS Internet issues?
I have been experiencing an issue with degraded internet speeds during the evenings and over the weekends for 6 weeks now (yes, validated with CSRs and VZ Speed Test site). After 6 weeks and 4 tickets...
View ArticleInternet Connection Sporadically Drops Out
This problem has been ongoing for several months now. Usually one or more times a day the internet connection will drop out, usually for a few minutes at a time. Sometimes I get the yellow triangle...
View Articleverizon sucks, it cancelled my payments and then charge me surcharge fee
For my bill in April I really set up a couple of payments to pay the balance to negative. But Verizon cancelled some of the payments, and then said I did not pay the bill in full and surcharge me $7....
View ArticleInferior customer service
I've never received such inferior customer service in my life. I spent 5 hours on the phone and spoke to 11 different associates on Nov. 8. My iPhone was heating up and wouldn't hold a charge. I simply...
View ArticleActiontec MI424WR Gen3 Rev.I - Firmware 40.21.10.2
Greetings: I contacted Actiontec for the official release date of Firmware 40.21.10.2. They indicated that it was released at end of October 2013. Does anyone know or have any experience when Verizon...
View ArticlePrice Increase!?!
So i was wondering why my Verizon FIOS 15/5 plan went from $55 a month to $63 and the echat representative told me that verizon supposely increased my bill by $8.....i was not informed of that at all...
View ArticleTrying to access Personal Web Space files previously uploaded to...
How do I access files that were previously uploaded to http://mysite.verizon.net/myPersonalID/Web Site Monitor is showing the files I want to access, in subdirectories such as "public_html" but I can't...
View Articleno dial tone and no internet connection (twice in one week) Fios internet &...
We have had Verizon Fios internet + Fios digital voice phone for one month now. Twice in one week, the phones have no dial tone and the computer cannot connect to both wireless and via the cord to the...
View ArticleFor Apple Mail setup problems, forget Verizon help; contact Apple Live Help.
Moved to Verizon.net Email board for greater exposure
View ArticleBilling questions
Anybody else get this Email from Verizon ?I did not change anything to cause thisWhen I called they said they were just checking records Verizon Billing ProblemDid you recently change your Verizon...
View ArticleUpgrade ONT to GPON for 1Gbit ethernet connection.
Is there a way I can request Verizon to provide me ONT upgrade to GPON as I need 1Gbit link from ONT to my router.I am on 75/35Mbps package currently? Thanks
View ArticleAwful experience with setting up new Verizon Fios services at my new home
Is anyone else having an absolutely horrible experience with attempting to have fios installed at their home? I came over from Comcast because I was told Verizon's customer service was far superior....
View ArticlePersonal Web Space service being discontinued
I received a notice that my web site will be destroyed in September 2014. The notice also tells me that customers who purchased VerizonYourDomain will not ve affected. If I purchase a VerizonYourDomain...
View ArticleDoes Verizon Fios Internet Support Docis 3.0?
I am looking at purchasing my own router and modem, wondering if they even support Docis 3.0
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