WIn 7 Ultimate, 8 GB, i7 cpu. FIOS 25/15. Freshly rebooted router. I get routinely no more than 0.384 MBS DOWNLOAD using Speedtest from Consolidated Communications in the Pittsburgh peering center. Oddly, I get about 14 MBS UPLOAD. I get normal bandwidth (30/15) from Pair Networks. I also get 30/20 from the FIOS server. If I point Speedtest to State College, I actually get better results. If I use Weston WV it is 2.3 DL and 28.2 UP, another odd result. Columbus OH, 30/20.
There is clearly something wrong in the routing instructions at the local peering center. I cannot get Verizon to admit there is a problem.
Under the current routing I cannot watch video from Amazon. Indeed, if I ping AMazon on just a regular ping.exe function, the ping request times out.
There is something badly wrong and I don't know what to do. I have saved speedtest results from multiple sesions if anyone cares to look at the data.
Could anyone tell me how to escalate this without taking all week to work my way up . Also, the VZ Home Agent had not suggestions. I think I am optmimally configured here.
Thank you.