very frequent dropped connection
I have had verizon for over a year now and I have internet and phone services. I have had the outside part of equipment repaired or replace and phone jacks replaced. I have checked all the lines...
View ArticleI think I know the answer but just to be sure - connecting a data cable & the...
So I have an ONT box with Coax out - it provides TV, phone & data. I have a PC I'd like to connect, unfortunately it isn't wireless & even if it were, it is too far from the router to pick up...
View ArticleSecurity Issues
Hi !! If I am having repeated issues with my wireless connection, and service who do I contact ?? I live in North Philadelphia {edited for privacy} and would like a Verizon technican to come out and...
View ArticleMail advertising. Where in the world is Oscar Madrid?
Hello, I'm an old Verizon Wireless customer, from a grandfathered account from the previous provider some 20something years ago, I have wireless account only. So why am I here? I keep getting very...
View ArticlePoor bandwicth
WIn 7 Ultimate, 8 GB, i7 cpu. FIOS 25/15. Freshly rebooted router. I get routinely no more than 0.384 MBS DOWNLOAD using Speedtest from Consolidated Communications in the Pittsburgh peering center....
View ArticleMI424WR-GEN3I (Firmware)
To start off, I am a heavy online gamer for xbox and the most recent firmware for the "Gen3, rev I" router, 40.20.1, is causing massive problems that I was able to temporarily fix. The problem is that...
View ArticleSlow Fios Internet in Evening
Hi All,Anyone experiencing slow internet speeds in Herndon, VA at about 8 or 9 PM? Over the past 2 weeks my download speeds have dropped below 5 Mb, but it's only in the evening at about 8 or 9 PM. Any...
View ArticleComplaint D2D salesman LIED about pricing and Verizon will not honor it
Can someone please offer some assistance, I've made 5 attempts with dealing with Customer Service, contacted my salesman (who now tells me he can longer assist me) and have gotten a complaint in with...
View ArticleWifi Booster
Good morning to all, I have a question. Is there a specific brand of wifi booster that I should use. My issue may sound simple but it isn't. I have wifi coverage in the entire apartment except in one...
View ArticleFIOS Internet Issues
we have had many issues in the past were our internet service would cut out and the only way to fix it is to reset at the box in the garage. verizon replaced the control box and the system seemed to...
View Articlehave Fios installed but not recognizing it online as having it
The Condos where I live was just recently fully wired for Fios now. However, if you were to put in the address online it says it is Not Available still.All the best deals are online and even Customer...
View Article10.0.0.1 IP address resolving when it shouldn't
This morning, I noticed that I was able to successfully ping and tracert to IP 10.0.0.1. That is supposedly a non-routing IP address. I VPN to a company that uses the 10.0.0.x for their internal LAN,...
View ArticleInstallation problem and the service afterwards
2 months ago, I moved within the same building to another apartment with the same layout. I didn't expect any problem moving my cable service since it's a new building and the 2 apartments are exact...
View ArticleSouthern California FiOS rollout
In the Los Angeles / San Bernadino regions, Verizon and ATT seem to have split the coverage largely along Freeway lines. When I lived in the San Gabriel region, ATT was primary, and I was able to get...
View ArticleHelp!
Just upgraded to quantum 50/25. Now my ps3 gaming is very laggy. I suspect it has something to do with the fact that my coax wan connection is at 10/half duplex. General web surfing seems to be fine...
View ArticlePrice increase on fios bundle plan
Was mailed a letter from Verizon stating $10 per month discount for loyal customer. Must lock in for 2 years. If I leave $240 penalty. Service rep on the phone tells me that next month there is a $5...
View ArticleNot getting the speed I'm paying for
I've been a happy Fios customer for years and I've always upgraded to their latest and greatest the second it became available since Fios has, in the past, always outperformed whatever was promised....
View ArticleWeird change...
So recently I gotten a fios upgrade to the regular bundle of 15/5. However after the day of the upgrade the internet died for several days until a technician came and fixed it. But now my internet is...
View Articlewhy can't i activate my new ph??
I received my new phone via FedEx (finally!) And now I am unable to activate it and no one in customer service seems to know why or when they will fix it! I have spent hours on the phone!! I went to...
View Article
