I am moving apartments in a couple of weeks and have reached out to Verizon support via phone, via email, and via chat.
All of them offer support to move my service from my current address to my new address (which I could do easily online), but the issue is none of them offer an idea of when the service at the new place could be connected.
They all said I am not eligible for self-install. I even offered to take a different package just so self-install would be an option, and still no luck.
I can't go without internet for an undetermined amount of time. My job requires me to be online, and I will be laid off if I lose internet for days or weeks at a time.
Anyone had luck getting options during COVID from Verizon? I would love them to ship me a ONT and allow self-install. Or at the worst provide a hotspot free of charge for the interim.