How do I know if a router is compatible with Verizon 200 Mbps? recommendation...
I am planning on buying my own router but I can not find a way of knowing if the router will be compatible or not with the 200Mbps speed I have with Verizon. How do I know if the router will be...
View ArticleSetting up my E3200 - cable disconnected
Having some issues setting this up. Looking at my Network > Advanced > Full Details and noticed the "cable disconnected"
View ArticleVerizon Fios DOES NOT have it's customer's backs!
I just moved to a new apartment (and am also new to New York). I know my timing is horrible, since we are dealing with COVID-19. I moved to a building that is only wired for Verizon Fios (HUGE...
View ArticleWidely variable gigabit speeds
I'm seeing wildly big variations on my upload/download speeds on my 1gigabit fits connection. all wired connections straight to the ONT. Using Verizon's test page. For DLs, I'm getting 600, 300, 400,...
View ArticleConvert aerial drop cable to underground cable?
Our internet cables are aerial drop as per preferences of previous house owner. Is there an option to convert to underground cables? We had underground cables in our previous house and like the...
View ArticleMoCa bonded 2.0 Bonded set up for internet plan only connected via ethernet
I have reviewed many topics for moca setup but have not seemed to find a solution for what I’m looking for. I am a Verizon Fios customer for Internet services only. I live in a fairly small sized...
View ArticleHow do I request new IP address?
One particular website has banned my IP address because I was refreshing the page too much trying to buy something without using a proxy because I didn't think it was a problem. How can I request the...
View ArticleG3100 Router Restarting Itself
Hello! For the past few days my G3100 keeps restarting itself. With the whole coronavirus situation going on I can't get a replacement or a technician out to test the line to the house or the ONT. I...
View ArticleGaps in Service. Possible job loss.
I am moving apartments in a couple of weeks and have reached out to Verizon support via phone, via email, and via chat. All of them offer support to move my service from my current address to my new...
View ArticleClient Isolation by Default
Hey, I have a network that is prone to getting network trojans and undesirable computer effects. How can I make it so that the Verizon router only allows clients to connect to the internet and nothing...
View ArticleCOVID 19 Self-Install 3mb?
So I used to have FIOS in my house about 4 months ago with 75/75 for the last 8 years. I tried to activate my FIOS again during Covid and ordered the smallest package they offer of 200/200. I was told...
View ArticleDamage to Irrigation Lines
Moved to General Products and Services board for greater exposure
View ArticleHow to upgrade from COAX to Ethernet with Alcatel I-211M-H?
Hi, I have hunkered down with my girlfriend at her parent's home to get out of the city during the global pandemic. Her parents have fios, but it's 25/25 service, which is not fast enough for the work...
View ArticleIntermittent Internet Connectivity Issues
I have Verizon Fios and have been having intermittent Internet connectivity problems, both wired and Wi-Fi, since the end of January 2020. The ONT was replaced in early February, because it supposedly...
View ArticleEthernet setup when switching to new computer
I have a FiOS gigabit Router connected to my current computer via Ethernet cable. However, I am getting a new computer next week and will no longer busing my current computer. Do I need to do anything...
View ArticleProblem Connecting Smart TV to WiFi
The on screen TV instructions say to press and hold the WPA button on the router, but after doing that and waiting for the connection it says the connection failed! I'm frustrated. Can anyone help? My...
View ArticleFIOS Router and My Network
I connected my Android smartphone to wifi through my FIOS router using a wireless connection, but the smartphone is not showing up as an active and/or inactive device on "My Network." Are some devices...
View ArticleCharging Customers More Due to Covid-19
Hi All, Verizon agreed to reduce my rate (I was significantly being overcharged) and included a service upgrade. Due to Covid-19 they are indefinitely suspending the service upgrade. That's fine....
View ArticleTrouble connecting WD My Book Live network drive to FIOS network
I have this My Book NAS device that used to appear on my FIOS network. My Samsung Smart TVs even found the drive on their own. But I reconfigured some things and now I can't get the drive visible...
View Article$50 & $100 Prepaid Visa Cards
Everyone is getting their Visa Prepaid redemption emails, but no one can redeem them since there's no reward tiles to be clicked on as stated in the email. After talking to an online chat rep, we could...
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