I have had Verizon telephone and internet service for several years, along with Verizon Internet Security suite. I recently moved to a new address. I told Verizon that I want the same service that I had at my old address. After the Verizon technician came to my house, I got an email from Verizon that my Verizon Internet Security Suite has been discontinued. I called Verizon, and told them that I still want the Security Suite. At first Verizon tried to set me up with a bundled service that includes both the security suite and a data backup service. I called Verizon and said that is not what I want, and that I only want the security suite, not the data backup service. When I uninstall and download the Verizon Internet Security Suite, I get a message that says the following:
McAfee
Activation Successful
Thank you for activating your McAfee products. It will now update automatically with the latest PC protection. Your subscription expires on 6/2/2012.
Notice that it says that my subscription expires on 6/2/2012. This date makes no sense. After I restart the computer, I can do a scan with the Security Suite one time, and after that it is deactivated, saying that my subscription has expired. I did on one occasion receive an email with a link for me to click to activate and download my Verizon Internet Security Suite. When I clicked it, I got an error message saying that I need Internet Explorer Version 6 or higher for this to work. Since I have Internet Explorer Version 11, this is a nonsense message. Also, I am still getting “reminder” messages to activate the bundled service with both the security suite and the data backup service. But as I have said, this is not what I want, and I should not be receiving those emails any more. Please help me get my Verizon Internet Security Suite Properly Activated.