FIOS router detected a virus on a computer attached to the network.
A coworker said that he received an email from FiOS that says a virus was detected on a computer when attached to our router. My computer was the only one connected today. I looked this up online and...
View ArticleBait and switch tactics are bad for business and frustrating to customers
Be leery when/if you ever decide to go with Verizon FIOS for anything. Long story but let me tell you what happened to us. We wanted to upgrade our internet (we currently have Verizon DSL @...
View ArticleHow Can I Get My Building Wired For Fios In NYC? I Am REALLY Tired Of Waiting.
I would really like to get get my building wired for fios but for some reason you guys won't wire my building. I have been asking and waiting for 2 years. 2 YEARS! ALMOST 3! I am so so annoyed because...
View ArticleIncorrectly charged $250 deposit. Verizon refuses to refund.
I signed up for service on 09/25 (to start on October 1) and the Verizon sales agent, after running a credit check, told me at that time that I needed to pay a $250 deposit. This surprised me and when...
View ArticleTV shows on PC
I am trying to watch TV shows on my computer. When I find the show I want to watch , it asks me to select the network and it transfers me to "Dish" and gives me an error 401-1 Thin API Exception;...
View ArticleBeware : FIOS early termination fee fiasco
Hi I am moving to a location which doesnt have FIOS. I anticipated that I would be moving around this time and I had checked the same with an agent who mentioned that there would be no early...
View ArticleVerizon Yahoo email will not work in Outlook or on Smart Phone
Moved to Verizon.net Email board for greater exposure
View ArticleDoes Verizon issue any 5Ghz routers?
From my apartment in NYC, there are a lot of WiFi access points. Vistumbler shows at least 25 networks, all except 1 are using 2.4Ghz spectrum. Some people were using channels besides 1,6,11,...
View ArticleXbox lag please help
How can i lower my ping (for xbox) i already use an ethernet cable so dont suggest that. Also how can i fix my conmection i lag all the time now amd its making games like cod impossible to play and im...
View ArticleVerizon trying to rob me
When I agreed to fios service on the phone (first mistake), I was promised a tech visit at no charge. After a $112 charge showed up and stuck on my bill after month's of calls and promises to remove...
View ArticleWhat the point of scheduling an appointment
What is the point of getting a technician appointment for between 8am and 12pm, If the Technical wont get to me until 1pm? True inconvenience on the customer!, After talking with a Supervisor, it truly...
View ArticleGames
We had been enjoying your free game "Fairway Solitaire" for a few weeks.Two(2) days ago we received an error message when we attempted to play.Please advise
View Articlespeed
Except all ,and I mean ALL issues here answered with the same "we need more info bla bla bla...." is there an honest answer to the ALWAYS LOWER SPEED THAN the one a custumer pays ? I am runing three...
View ArticleOdd internet speed issue
Of late I've noticed that my speeds to sites and servers hosted near to me are abysmally slow for what my internet package advertises, this problem does not occur when checking with servers on the west...
View Articlewireless adapter speed question
Hello, I was wondering if anyone else has faced this 'problem'. I just got the new advanced router from Verizon that supports my 75/75 speed plan. Wired i'm getting that speed.. sometimes even...
View ArticleBPON to GPON Upgrade
I live in a MDU. Our FiOS solution at this time is a BPON ONT with VDSL1 to each apartment over the POTS copper connection. Our maximum internet speed is 20/5. We would like to upgrade to a GPON ONT...
View ArticleStill terrible after new Router!
I have been experiencing very slow speeds on FIOS - 3mb and 6mb with 10s latency.. Got a new router, after complaint - well same old thing now 2mb and 4mb and sporadic service! Well, this might mean a...
View ArticleFIOS 75/75 Internet Down to 12 Down
I have 75/75. Recently download speed is below 20 every evening. I run a SamKnows whitebox, so I have multiple reliable speed data. Does anyone know how to get Verizon to address this? Emails and...
View ArticleProblem connecting laptop to FIOS Internet (Desktop works fine and laptop...
I just got FIOS, and now my laptop won't connect to the internet. My desktop connects fine. They are both wireless connections. My laptop connected to Optimum with no issues. What is the problem and...
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