No show for forced Fios upgrade
So a guy shows up at my door on the 7th says I am available for a free fios update, I decline. He says I have to update and it will be at a no bill increase he in fact he said it was 5$ cheaper (I...
View ArticleSkype with WiFi
question from an old Luddite.....when using Skype with WiFi, I sometimes lose the audio or video of the other person. They say they can see and hear me fine. I assume that if I "hardwire" my notebook...
View ArticleVPN Access Not Working
Hi Guys, I have FIOS internet service with the FiOS Quantum router (G1100). The router is connected via Ethernet to theONT (inside of an apartment). The issue is that the my work’s Cisco VPN access...
View ArticleLost Internet Access after Tech Visit
as a long term FIOS customer I have had no issues until FIOS installed a new customer in my building, I lost Internet, FIOS more or less started to blame me when I called, I was in a stressful...
View ArticleVerizon LOVES hackers!
Verizon LOVES hackers!!! They actually protect the identity of anyone who tries to hack your account! In an utterly indefensible move, contrary to industry standards, Verizon will not pursue, nor give...
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Regain original network topology
We recently switched from Comcast to Verizon, and the equipment installation was today. I was surprised to see that our network topoligy was changed significantly. With comcast, we had a router/modem...
View ArticleWORST CUSTOMER SERVICE
I thought Verizon was a little better than Comcast, come to find out they're just as bad! I was going to add cable to my account because I am already paying $100+ for just Internet. 1st, they sent the...
View Articleupgrading from 20/5 fios in an MDU
So a few years back Verizon apporached my condo building and got permission to install equipment into the phone closets on each floor. I have had 20/5 FIOS since then and have been happy. It uses...
View ArticleHow/Where Do I Renew Billing Information For My Verizon Your Domain Account
Hi About a year ago, we moved to a location that was not supported by FIOS. Before deleting our FIOS account, I set up a Verizon Your Domain account so that we could continue receiving email sent to...
View ArticleProtocol Used to Communicate with Verizon ?
Hi everyone, I'm looking for a more nitty gritty technical response as to how my router (the stock actiontec router that we rent from Verizon) is communicating with the Verizon router at the Central...
View ArticleMI424WR adding modem as extender????
first of all thanks for stopping by...ive been searching all day, reading and looking at videos but no luck so this is one of my last resorts maybe someone can lead me on the right direction, I just...
View ArticleUnhappy with Customer Service
I did not receive my Verizon Rewards within the time period specificed by Verizon. I called to track the reward and was told it was sent on 6/29/15 on the website to track the info. Then I received an...
View ArticleDaily Droped Internet line, VERY frustrating!
My problem is similar to others but not the same as well. I have a business line FIOS internet & phone installed about one year ago. From about two months after installation I started loosing my...
View ArticleNo show for forced Fios upgrade
So a guy shows up at my door on the 7th says I am available for a free fios update, I decline. He says I have to update and it will be at a no bill increase he in fact he said it was 5$ cheaper (I...
View ArticleSkype with WiFi
question from an old Luddite.....when using Skype with WiFi, I sometimes lose the audio or video of the other person. They say they can see and hear me fine. I assume that if I "hardwire" my notebook...
View ArticleVPN Access Not Working
Hi Guys, I have FIOS internet service with the FiOS Quantum router (G1100). The router is connected via Ethernet to theONT (inside of an apartment). The issue is that the my work’s Cisco VPN access...
View ArticleWhy is it necessary to bounce power to modem to fix connectivity?
I have had this modem for a few years and all of a sudden in a one month period I have had to bounce the power to the modem because there was no connectivity. Any idea what causes this?
View ArticleInternet connection shuts down after graphics-intensive browsing
I visit various pages on Tumblr, a photo/video sharing community with pages full of thumbnails and animated GIFs. It's a very graphics-intensive site. Unfortunately, after 15 minutes or so of browsing...
View ArticleEmployee Complaint
I had the rudest employee come out to my house to lay the Fios in my neighborhood. I ask him to move his van since it was blocking my drive way and I would have a hard time backing out. He said how...
View ArticleUsing a FIOS Router with a home that is wired with CAT6 outlets
I recently got FIOS internet/Televsion in a newer house that has a wired network, with CAT6 outlets in most rooms.The FIOS router was set up for wireless and does not reach everywhere in the house. How...
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