FIOS Internet cuts out at the top of every hour
My wireless FIOS internet connection on my desktop cuts out for about 15 seconds at the top of each hour. After the 15 seconds, the connection reestablishes and is fine until the top of the next hour....
View ArticleMy next door neighbors have fios, but I can't get it? Who do I contact?
Verizon recently installed Fios in my neighborhood. It has been about 3 months now. I have been checking online and calling customer service to signup for it, but each time I am told, it is not...
View ArticleChat support failed, but it isn't to blame.
Further to chat {edited for privacy}, the overseas technician was unable to determine why I was able to connect wirelessly to the new FiOS router but could not connect via Ethernet (DHCP). It turned...
View ArticleDefeating Wifi Hackers
How can I tell if I have WEP, WPA or WPA2? I am concerned about someone hacking into my wifi. Any other tips? Thanks in advance.
View ArticleQuantum is great hard wired into our computers, but Wireless devices are very...
Do we need to upgrade our router and if so, why were we not told....
View ArticleProblems connecting FiOs to Xbox Live/EA Servers
I recently switched from Comcast to Verizon Fios. We had a Netgear wnr2000v3 router at the time. I was able to connect fine to XBL and play fifa online as well. However since switching to Fios and the...
View ArticleConnection Issues with MacBook Air
I have a 2012 MacBook Air which keeps dropping my internet connection at home. (I've read that this is an issue for Macbook Airs.)I did not have the issue with my previous PC laptop. I wonder if we...
View ArticleHas my M1424WR router "gone bad"? - and its replacement "bad" out of the box?
I've had Verizon FiOS service for about 3 years now, and have had very few problems with it. A few times I lost internet or TV during storms when lines came down somewhere, but that's about it. The...
View ArticleHow to easily open a repair ticket?
Is there an email address or online form where I can open a repair ticket? The automated support is not helping get to where I need. Calling has left me in a irrelavent robotic Q&A. It would be so...
View ArticleForce DNS Settings of the Router on all devices in my home wireless network
I have a Verizon Fios router and have set DNS settings for openDNS. I want all users on my network to haveto use them and not be able to use their own DNS settings. How do I set that on the router?...
View ArticleNetflix is slow lately on FIOS
For the past few weeks I am intermittently getting only 1-2 bars on the bandwidth meter for the XBOX Netflix app, which I think means it is ~1-2Mbps. I have a 35/35Mbps plan with FIOS, so it should be...
View ArticleHow to file a complaint with verizon about their customer service
Since March 12 I have been having major issues with verizon customer service trying to upgrade to Quantum. Instead of upgrading to Quantum I got Direct TV which I did not ask for, on top of the I...
View Articlerefund after cancellation
Moved to My Verizon Account (Residential) board for greater exposure
View Article"Dear Valued Verizon Customer" - Bogus Movie Rental
I was at my pc checking my Verizon email account when I get an email from verizon-notification@verizon.com that confirms I rented a movie and I will be charged $5.99 plus taxes, etc. I did not rent...
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Why is Verizon Shaping my bandwidth?
In refrence to a thread we were discussing on my other forum, http://testmy.net/ipb/topic/30731-multithread/ , also see http://testmy.net/ipb/topic/30757-fios-7535/ . the second The only way to use...
View ArticleOutrageous June 2013 rate increase with no notification!
Only Verizon would jack your rates up 20% (on my FiOS Internet/phone bundle) without even the courtesy of an in bill notification. Even Comcast and DirecTV (equal low lifes) send an email with the...
View ArticleCopyright Violation
Never got an email about a Copyright Violation, got a call today for it, not sure where is coming from, need more details as to whicch website it occured on, I dought that my 8yr old knows how to copy...
View ArticleTo the unhappy Verizon Customers
Look before you leap Prism- ConCast- X whatever it is this week, - 548 complaints just one one web site : http://www.consumeraffairs.com/internet/comcast_isp.htmlVerizon has ALWAYS treated me fairly...
View Articleslow internet
I have the 50/25 internet speed and my internet is so slow. I go on webpages and its like im back with aol sometimes. if i try to download something it will take forever. why is it like that. i got...
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