I have been a Verizon customer for over 25 years. From dialup to DSL to FIOS. The resent offer of "SPEED MATCH" was very interesting so I applied only to be told that my current speed is 50/20 did not fall into being qualified for the free upgrade to 50/50. It would be required to take a new 2 year contract with additional 10 - 20 dollar increase. There advertisement of course states differently as we all know. There is no need for this company to be deceptive and it would not break them to comply with their offer or remove it. Retention center offered no solution. Anyone with a similar issue?
