This is how you reward your "Loyal Customers?"
I received my "Congratulations, as a My Rewards+ member you have received a free speed upgrade to thank you for your loyalty. Your upload speed has been boosted to match your download speed!" but the...
View ArticleActiontec Mi424WR Rev. I versus Rev. D -- range and connection drops and speed
Hello. I'm trying to figure out why the Rev. I is so much worse than the Rev. D for range and maintaining persistent connections at 30'+ in my home (two-story, single family). I have two smart phones,...
View ArticleNetwork Unsecured after switching to WPA Encryption
I switched by network from WEP to WPA encryption to make it more secure. (My router cannot do the WPA2 encryption.) After doing that, my network now shows up as unsecured. I don't need to enter a...
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Dropbox/Amazon Web Services
I have been having this problem for about nine months now, when the clock hits 6/9 PM east coast NJ - all websites and Services that use Amazon Web Services - like Dropbox, Twitch, Amazon Instant...
View ArticleVerizon Fios & Playstation 3 & NHL Gamecenter Live App
Hello all, First off I have tried all of the basic troubleshooting tips. uninstall and reinstall the NHL GCL APP on the PS3 System.I have restarted my router, reset my router, i have deleted and...
View ArticleSpeedMatch Free Offered but not to all
I have been a Verizon customer for over 25 years. From dialup to DSL to FIOS. The resent offer of "SPEED MATCH" was very interesting so I applied only to be told that my current speed is 50/20 did not...
View ArticleMoving to a Non-Fios Area- being charged a Breach of Contract Fee
I am really upset with Verizon and their customer service. Recently I learned that I am transferring to another unit located in Georgia. I went online to set-up the transfer of services and was not...
View Articleinternet
I went from dial up internet to fios about 8yrs ago. It was fine until they wanted more money for faster internet access now the speed they give is rivaled by dial up and just as reliabe. I have never...
View ArticleBetrayed on 50/50 Upgrade
Months back I took the offer of an upgrade from 25/7 to 50/25. Very unhappy with losing many of our channels in the plan without advance warning but they semi satisfied us. The problem, which...
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Slow Speeds...3 months of Tech Support..No Results
Hello! I suppose I'll start at the beginning and go from there. I recently noticed my upload speed has been going drastically low during certain parts of the day/night in August. I called Verizon Tech...
View ArticlePaying $94.99 for FiOS 75/75 Mbit internet
Hey, just seeing where i'm at, FiOS bump the cost from $87.99 to $94.99 for me this month. Cost breakdown is like this $74.99 - 15/5 Mbit$20.00 - 75/75 Upgrade total$94.99
View ArticleReplacement Router...
So my internet access is down (all I pay for anymore), and the tech determined that my router isn't working correctly (doubtful, this issue has happened in the past and it has almost always been...
View ArticleWiFi Connection to mobile devices
My router is located in the basement at one end of the house and is hard wired to a desktop. My bedrooms are located on the 2nd floor on the opposite side of the house. This is a small ranch style...
View ArticleTerrible installation from tech, stayed till 1:30am
We recently moved to a new home and wanted to start services with Verizon. The previous tenants had Verizon installed in their home so I figured it would be an easy job. The technician called us and...
View ArticleVerizon Cancelled Svc Call Without My Knowing
I have NO INTERNET, TV, or PHONE! A tech was scheduled to come out between 11 and 2 today. I called at about 10:50, just to make sure, even though I had received a confirmation text and voicemail...
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Severe packet loss in Tampa area. 50%!
Packet 50% packet loss on hop 3, 130.81.180.152. I have tried to call about this and have been tossed around to many different people and they all just want me to restart my freakin modem/router. Its...
View ArticleFios speed
I noticed my internet was running slow and performed the Fios speed test and it says I am downloading 23mps and uploading 25 maps but I pay for 75/75 Any idea why or how it can be fixed and how long it...
View ArticleFIOS VOD stops starts
I have an actiontec Gen3 Rev I, it is only a moca bridge, Cisco 3000 is primary router, ONT cat6 to Cisco.We watch a lot of VOD. Last month started having problems with remote, then with guide, then...
View ArticleActiontec Rev D or I with Apple Extreme
Have had a Rev D for years bridged to an Apple Extereme for better wireless speed. All has been good and recently was upgraded to 75/75 and sent a redband Rev i router. Since I have the Apple Extreme...
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