I live in Brandywine Preserve, a newer community in Honey Brook Pa. My family and I have lived there almost 2 years. There are about 28 homes in the development and Verizon has installed in-ground utility boxes in between almost every home. They were installed when the development was in the beginning stages. After we moved in to our home we contacted the builder and the township about the boxes. Both the builder and the township said it was Verizon's responsibility to fix the boxes because Verizon owns them. Every home, with the exception of maybe 5 homes, have small children. The issue is the covers for the inground boxes are cracked and broken. When it rains they fill with water and the lids float off, that would be for the boxes that still have covers. Some are missing, but most of them are cracked and do not fit over the holes. The holes are about 2 feet wide by 1.5 feet wide and about 2 feet deep. They are a safety hazard and its just a matter of time before a child falls ands gets hurt. For the past year I have been calling Verizon to have the inground utility boxes fixed. I call to report the problem and they say a work order will be put in and someone will be out. No one from Verizon has every showed up or called and I have had to call back numerous times.They finally sent someone out the last time I called. The gentleman came out and looked and said he would put in a work order. That was months ago. Our neighbor has also been calling Verizon about the broken box on his property...Verizon finally came out and fixed his. However, they would not fix the one on our property because there was no work order!! I have a 2 year and a 3 year old, it's only matter of time before our children or one from the neighborhood fall and get seriously hurt. I'm assuming the cost to repair the utility box would be much cheaper than having to pay medical bills for an injured child. Just a side note, we do not have Verizon as a service provider. I am hoping to get a response from Verizon from this email. I read a previous post in which someone was having the same issue and Verizon finally fixed the problem.
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